Complexity

Complexity

For every complex situation, there is a clear, simple, wrong answer HL Mencken My customers often come to me with a symptom, expecting me to reassure them with a quick and simple proposal. I have faith in their intelligence and that of their team. If an obvious answer...
Profitability : Where should I start

Profitability : Where should I start

Have you ever wondered whether you should put milk before cereals, or vice versa, or even if it matters? The cart before the horse, that’s clear, but what about the rest? We can draw a parallel with your organisation: how do you go about improving your...
What is corporate culture?

What is corporate culture?

“You’re overworked, you don’t have time to rest, you think too much? Then take 20 minutes a day to relax and breathe deeply! ” A typical example of corporate culture This good practice and sound advice can be really hard to hear for a hospital...
Continuing education

Continuing education

Have you ever attended a training course or event where you were asked to step out of your comfort zone? Have you ever felt rushed at work? Have you ever been asked to take part in something that made you feel distressed inside? A delicate balancing act Accompanying...
A perfect example of my job

A perfect example of my job

Even in my personal life, I keep getting opportunities to practice my craft 😉 The difficulty of finding a plumber The other day, I had to call in a plumber. It was no easy task and I felt like I was the one being interviewed! I had to convince them that I was worth...