When it comes to health, there are times when you have symptoms but don’t pay much attention to them. Until our body calls us to order and it becomes a problem. When that happens, there’s no choice but to consult a doctor, is there? In the worst cases, we even end up in the emergency room.

Unfortunately, it’s often the emergency that’s valued.

It’s the same in the corporate world. It’s harder to value people who avoid problems, because we don’t see the impact, as a former colleague used to say to me: “It’s at the foot of the wall that you see the wall best”.

Calling in a consultant is sometimes hard to grasp, so we put it off, preferring to invest our resources in other areas or “manage internally”.

My grandfather used to say: “A consultant is someone who borrows your watch to tell you the time”.

My role is to get there well in advance: companies come with their symptoms, and together we get to the root of the problem. I’m gifted at catalyzing your company’s hidden knowledge and skills, unearthing the unspoken and building trust with your teams.

I provide you with a concrete methodology, based on your experience and concrete actions, often managerial, to help you achieve your objectives, with support on the ground for implementation.

Calling on me upstream is a win-win situation: the overall cost is lower, we can mitigate or avoid negative impacts on teams and customers, and all without having to “eat the wall” first. Acting upstream requires fewer resources than acting during or after a crisis.

What about you? Are you more in favor of a trip to the emergency room, or do you prefer the soft approach?